Shipping policy

Processing Time

Orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and chosen method. Estimated delivery times:

• Domestic: [X–X business days]

• International: [X–X business days]

Delivery times are estimates and not guaranteed; delays may occur due to customs, weather, or carrier issues.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number.

Customs, Duties & Taxes

For international orders, you are responsible for any customs fees, import duties, or taxes charged by your country. These are not included in the item price or shipping cost.

Lost or Delayed Packages

If your package hasn’t arrived within the estimated window, contact us at [ velloreinestore.ofc@gmail.com ] and we’ll help track it down.